Overview
Integrate PagerDuty with Dynatrace to automate the creation of incidents whenever a problem, security vulnerability, or attack is detected. The app can also share who's on call to respond to the incident.
Get started
Follow the instructions detailed in Dynatrace Documentation.
Ensure that you have installed PagerDuty for Worfklows, outbound connections are configured, and the connection to PagerDuty is authorized.
Details
PagerDuty for Workflows enables users to model incident and remediation processes within Dynatrace:
Define various incident triggers:
- Use the power of DQL and leverage events to react to any problem, security incident, or attack within workflows
- Use Biz-Events as a trigger to react on extended events like a failed release validation, certain logs messages, or external system events
- Define a scheduler for periodic tasks
Flexible Incident Creation
- Create incidents in PagerDuty within a Dynatrace workflow
- Define assignee or escalation policy, service identifiers, priority, and urgency
- List on-calls
- Retrieve additional information like escalation policies, services, priorities and users
- Combine incident creation with closed-loop communication via Slack, Teams, and E-Mail
Use cases
This enables you to:
- Integrate workflows with PagerDuty incident management
- Create PageDuty incidents based on a Davis problem, a security incident, or an attack
- List on-calls to inform available users