A leader in the 2023 Gartner® Magic Quadrant™
A Leader and positioned furthest for Vision and highest in Execution in the 2023 Gartner Magic Quadrant™
In an industry where rapid expansion is often the result of strategic acquisitions, as well as organic growth, many healthcare IT companies face significant overlap in capabilities and rising technical debt, which can significantly increase the cost of care. Years of growth had left one large healthcare company with over 10,000 applications, of which it identified that around 80% could be consolidated or retired to lower the cost of healthcare in the United States.
To achieve this, the company chose to pursue an application modernization and cloud migration strategy. It began with a private cloud, moving applications to virtual machines in its own data centre. To realize further value, it decided to embrace public cloud services and reimagine its applications in a microservices architecture. This presented new challenges, making it harder to maintain end-to-end observability across the entire IT stack. As such, it became more difficult to assure service availability and user experience; both of which are crucial in the healthcare industry.
The large healthcare company has used Dynatrace for many years, having identified that it was key to providing the visibility it needed to succeed as it transitioned its services to a private cloud environment. After deciding to embrace the public cloud as the next step on this journey, the company identified that Dynatrace would be even more critical to maintaining the end-to-end observability it needed to trace transactions from the user all the way back to its hybrid, cloud-native environment.
"Looking at the numbers from the last peak season, we achieved levels of availability we've never been able to hit before. It’s been an amazing journey to get there. Ultimately, we don't do anything that matters without Dynatrace."
“Peak season is where we make or break it, so we put Dynatrace on every one of our critical peak season applications to get the visibility we needed. Looking at the numbers from the last peak season, we achieved levels of availability we’ve never been able to hit before, reaching 99.98%. Anyone that ever moved one of those decimals, from a .97% to a .98% knows how difficult that is. It’s been an amazing journey to get there. Ultimately, we don’t do anything that matters without Dynatrace,” the Chief Architect concluded.
"Dynatrace is mission-critical as we migrate to a modern cloud platform. We just drop it in, and it automatically instruments our Kubernetes clusters across our hybrid cloud environment."
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